We have a 15-day return policy, which means you have 15 days upon receiving your item to request a refund.
To be eligiable for a refund, your item must be in the same condition that you received it. Unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a refund please reach out to our email thecoldestwindowstore@gmail.com
Please allow 24-72 hours for response time. Not including weekends.